The results indicate that service quality is an integrated concept which can be divided into five dimensions: tangibles, reliability, responsiveness, assurance and empathy. Service loyalty is also an integrated concept composed by two dimensions: affective loyalty and behavioral loyalty. 研究结果表明:服务质量由有形性、可靠性、响应性、保证性和移情性五维度构成,服务忠诚由情感忠诚和行为忠诚两维度构成;
Quality and Reliability Assurance Technology of KGD KGD质量和可靠性保障技术
Quality and Reliability Assurance of Radar Batch Production Based on Process Control 基于过程控制的雷达批生产质量与可靠性保证
Quality and Reliability Assurance Technology in Production& Delivery of Airborne Equipment 机载设备生产交付中的质量与可靠性保证技术
Bare chips find wide application in the fields of HIC and MCM, whose quality and reliability assurance have been concerned about. 裸芯片在HIC和MCM应用领域有着广泛的市场,其质量和可靠性保证一直受关注。
Components quality and reliability growth by process technology assurance have been analysed in this paper. 本文从元器件制造工艺可靠性保障角度分析了元器件的质量与可靠性增长方法和技术。
Components Quality And Reliability Growth By Process Technology Assurance 加强工艺保障实现元器件质量与可靠性增长
The quality invariables of reliability, response, assurance and empathy have positive impact on attitude loyalty; 体验服务质量中除了有形性质量变量外,可靠性、响应性、保证性、移情性均对态度性忠诚有显著的直接影响;
The service quality can be measured with SERVQUAL, which includes four dimensions: reliability, responsiveness, assurance and empathy. 对服务质量的测度采用SERVQUAL模型,包括4个维度:可靠性、响应性、保证性、移情性。